Shipping Locations

We currently ship to all 50 states in the United States, including Alaska and Hawaii. International shipping is available to select countries—please contact us for details regarding availability, fees, and delivery timelines.

2. Shipping Methods

We partner with reliable shipping carriers, including UPS, FedEx, and USPS, to ensure your products are delivered safely. During checkout, you can select your preferred shipping method based on available options, including:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery by the next business day.

Delivery times are estimates and may vary based on your location and the availability of products.

3. Shipping Costs

Shipping costs are calculated at checkout based on the following:

  • Product weight and dimensions
  • Shipping destination
  • Selected shipping method

We occasionally offer free shipping promotions on qualifying orders. These promotions will be clearly indicated on our website.

4. Order Processing Time

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Custom or special-order items may require additional processing time. Estimated delivery timelines for such items will be provided at checkout or via email.

5. Tracking Your Order

Once your order is shipped, we will send you an email with tracking information so you can monitor the delivery status. If you do not receive tracking details within 48 hours of your purchase, please contact us at info@sheenupciteino.com.

6. Delivery Issues

a. Delayed or Lost Shipments

If your order is delayed beyond the expected delivery date, please contact us. While we are not responsible for carrier delays, we will work with the shipping company to resolve the issue.

b. Incorrect Address

Ensure your shipping information is accurate at checkout. Sheenupciteino is not responsible for packages lost or delayed due to incorrect addresses. If you realize a mistake, please contact us immediately to make corrections before your order is shipped.

c. Damaged Shipments

If your order arrives damaged, please retain the packaging and contact us within 48 hours of delivery. We may request photos of the damage to assist in resolving the issue with the shipping carrier.